Customer Ordering Platform
A smarter way to manage your Sabel orders.
Built for large, multi-location retailers who don’t already have a dedicated internal ordering system in place, the Sabel Customer Ordering Platform gives your stores a simple, co-branded portal to request stock and track fulfilment — without adding complexity to your operations.
The platform is designed for the small, ad-hoc orders that come up in day-to-day store operations — think consumable topups, replacement parts, and additional security positions — rather than full store rollouts or large-scale project orders, which are still best handled directly with your Sabel account manager.
How It Works
The platform is co-branded for your business and accessible to your team through a secure login. Once set up, your stores can place orders directly — with the right visibility and controls in place for each user type.
1. Log in
Each user has their own secure login tied to their store or role. No shared passwords. No confusion over who ordered what.
2. Browse and order
The product catalogue is always up to date with current stock levels and pricing. Adding products to an order takes seconds.
3. Review and approve
For company-owned store networks, orders are routed through an approval workflow before being sent to Sabel for fulfilment.
4. Track your orders
Every order is logged and traceable. Stores can view their order history, check status, and receive notifications at each stage of fulfilment with tracking details.
User Roles
The platform supports three user types, giving you the right level of access and control for every member of your team.
Company Owned Stores
Staff at company-owned locations can submit orders for approval through the platform. Orders are reviewed by your head office team before being sent to Sabel, ensuring spend is authorised and tracked at every step.
Partner Stores
Independent retail partners can browse the catalogue, place orders, and pay directly through the platform by credit card or bank transfer. Orders go straight to Sabel for processing once payment is confirmed — no delays, no paperwork.
Loss Prevention / Head Office
Your loss prevention or head office team has full visibility across all store orders. They can approve, edit, or cancel orders before fulfilment, and access detailed reporting on order history, spend by store, and product usage.
Why Use the Platform?
Streamlined ordering Stores place orders in minutes, not hours. No phone calls, no email chains, no manual purchase orders.
Full visibility Every order, at every stage, in one place. Head office always knows what’s been ordered, approved, and shipped.
Controlled spend Approval workflows ensure no order leaves without the right sign-off. Track spend by store, by product, and by time period with built-in reporting.
Co-branded experience The platform is tailored to your brand, giving your team a professional, familiar environment that reflects your business.
Real-time stock and pricing Product availability and pricing is always current, so stores are never ordering items that aren’t available.
Right-sized for everyday needs The platform is purpose-built for routine, ad-hoc ordering — not a replacement for project planning. For full store rollouts or larger initiatives, your Sabel account manager remains your first point of contact.
