Privacy Policy

Last updated: February 2026

Sabel Pty Ltd (referred to as “we”, “us”, or “our”) is committed to protecting your privacy and providing a secure customer experience. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Your Personal Information

You can browse most areas of our website without providing personal information. However, to access specific services—such as booking a live virtual demo or receiving customer support—we may collect:

  • Identity Data: Your name, company, and job title.
  • Contact Data: Your email address and phone number.
  • Technical Data: For each visitor, we collect non-personally identifiable information including browser type, version, language, operating system, and pages viewed to help us improve our site experience.

2. How We Use Your Information

We use your information to:

  • Deliver the retail security solutions or support you have requested.
  • Personalise your website experience.
  • Analyse visitor trends to improve our services.
  • Automated Decision-Making: As of 2026, we confirm we do not use automated decision-making systems that significantly affect your rights or interests. Should this change, we will update this policy accordingly.

3. Sharing Your Information

We only share personal information with third-party service providers (such as freight companies or technology partners like InVue) when necessary to deliver our services. These companies are strictly permitted to use your data only for the specific service provided and are bound by confidentiality obligations.

4. Data Security and Retention

We take reasonable technical and organisational steps (such as encryption and access controls) to protect your data from misuse, loss, or unauthorised access. We destroy or de-identify personal information once it is no longer required for its original purpose or legal obligations.

5. Your Rights: Access and Erasure

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we update any inaccurate information.
  • Erasure: Request that we delete your personal data when it is no longer necessary for our operations.
    To exercise these rights, please contact us at the details below. We may require written verification for security purposes.

6. Changes to This Policy

We regularly review this policy to ensure it meets current legal standards. Changes take effect from the date they are published on our website.

7. Contacting Us

If you have questions, would like to access your data, or wish to lodge a privacy complaint, please contact our Privacy Officer:

Call: 1300 551 662
Email: info@sabel.com.au
Post: Attn: Privacy Officer, Sabel Pty Ltd, Unit 16, 56 Norcal Road, Nunawading, VIC 3131