This Retail TouchPoints report looks at some of the most important considerations around modern payment systems, including:
- Delivering on convenience: Friction is deadly at checkout and expectations are higher than ever, so retailers need to use technology to improve the process;
- Evolving security measures: One of the hurdles of any new payment technology is helping shoppers feel comfortable with its use, which means making data safety a high priority;
- Using the right methods for the right purchase: Buy now, pay later (BNPL) is gaining momentum, but it isn’t the right choice for every kind of transaction, so retailers need to understand where and when to use it; and
- Integrating omnichannel capabilities: Payment systems can (and should) operate across channels, and achieving this holy grail will be a big win for speed and personalization.
Article sourced from Retail TouchPoints
