In a world of increasingly connected ‘things,’ retail is enjoying an array of benefits, with sensors, data, and analytics all combining to give retailers unprecedented insight into store operations and the customer experience. Let’s take a quick tour of the top uses of IoT in the retail sector and how it’s creating increasingly smart and efficient store operations.

Retail has changed rapidly in the past 50 years, and behind the scenes the companies supporting the retail sector have been facilitating this shift with innovative technology, product protection and comprehensive merchandising solutions. Leading the charge in this innovation space is a company called InVue.

The retail sector has undergone a period of rapid transformation. Driven partly by the impacts of Covid-19, this transformation accelerated trends that have been emerging for years and will now continue to be the major driver of sales in the future ahead. So, let’s take a look at what they consider are the big-ticket trends that will drive retail sales moving forward.

Widely recognised as the key differentiator between the average retailer and the great, a seamless and enticing customer experience builds a brand’s reputation, promotes customer loyalty, and neatly bridges the gap between online and in-store. So, let’s look at five ways to create the ultimate customer experience in 2022.

Whether you refer to it as buy online pick up instore (BOPIS) or click and collect, the ability to order a product online then pick it up instore has become a mainstay of the modern retail environment. But with BOPIS now commonplace across the retail landscape, there is infrastructure and technology required to ensure the process is convenient for the customer and efficient for the retailer.

The coronavirus pandemic has altered customer loyalty in ways retailers never expected, with customers switching brands based on factors including availability, value, and purpose. So, what does that mean for retail moving forward? Here are the key ways customer loyalty is changing and how you can best manage the shift.

Between inventory, staffing and the rental of a shopfront, there are multiple costs to consider when starting a retail store or managing an existing one. That means it’s crucial to not only track but actively optimise your return on investment (ROI). So, let’s look at some simple yet effective ways to increase the ROI of your retail store.

This technology connects with and talks to each other to offer greater insight into an environment – whether that’s a home, a manufacturing plant or even a retail outlet.

With all predictions pointing towards a bumper festive season, now is the time for retailers to ensure their store is ready to meet the needs of a savvy consumer seeking a customer experience that excites and delights.